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Experience

Adventures in Media

August 2021 – Present (Portland, OR)

Freelance Communications Specialist • Lillapedia Creative Services LLC

Communications Specialist | Drag-On Group (August 2021 – Present)

  • All-purpose startup support, including: branding, marketing, web design, e-commerce (Shopify, Amazon), product development (tech pack, sourcing, patent, positioning), and financial & administrative operations (e.g. business plan, taxes, funding)

 

Event Producer, 2022 PNW Lens Summit | Koerner Camera Systems (January–May 2022)

  • Established Notion hub, centralizing team tasks & resources; Managed timelines & expectations; Created master checklists & assigned tasks; Developed budgets & tracked payments; Solicited sponsorships; Facilitated meetings; Served as liaison to 25+ international companies; Set up exhibitor registration & created info sheet covering logistics like booth requirements, shipping, & hotel discounts; Managed Eventbrite registration for 600 attendees; Created email campaigns; Wrote press release garnering media coverage; Secured catering; Proactively addressed legal & safety concerns (e.g. COVID-19, permits)

 

Event Producer, 2022 Mini Gear Expo | Gearhead Grip & Electric (February–May 2022)

  • Similar to Lens Summit, plus managing event staff, securing food trucks, & coordinating bands

April 2023 – May 2024 (Remote)

Digital Media Strategist • MarketScale

  • Served in a client-facing project management role for B2B companies such as Bose Professional, ChartLogic, ENTOUCH, Impact XM, Mimo Monitors, GED Testing Services, & Technetics Group

  • Directed writers, designers, animators, & editors or provided firsthand copywriting & graphic design expertise to complete projects within target hours/budget for content type

  • Streamlined projects by: establishing graphic templates, maintaining accurate brand guides, refining Asana templates, & engineering AI prompts to most effectively utilize company resources

June 2018 – July 2021 (Portland OR)

Communications Manager • Oregon Media Production Association (OMPA)

  • Led communications efforts—alongside political strategists, film offices, and unions—to pass 3 state laws supporting sustainability & DEI in local media industry (2021)

  • Marketed annual tax-credit auction to members, emphasizing reciprocal nature of incentives

  • Worked with local industry partners to develop & publicize production protocols for COVID-19

  • Advocate for production-friendly policies through voter education (candidate Q&A, ballot parties)

  • Increased membership nearly 40% during fall 2018 drive, providing over $100k in dues total

  • Enabled new revenue stream in 2020 by integrating fundraising into strategy, messaging, & operations (e.g. NeonCRM); raised nearly $6k first year in individual donations for a thriving & equitable industry

  • Produced 15-25 live & virtual events per year (e.g. awards shows, panels, screenings), averaging $17k in annual revenue

  • Produced copywriting, graphic & web design for: blogs, newsletters, social media, letter templates, phone scripts, onboarding docs, internal & external policies

    • Curated weekly members-only Jobs Email with open rates over 50%; grew source list 82%

    • Drafted Executive Director’s event remarks, emails/letters, press quotes, & talking points

    • Facilitated rebrand with new logo, mission, vision, & values

    • Supported website redevelopment, including QA testing & bug reporting

    • Collaborated with Wieden+Kennedy to publish directory of Oregon production resources

  • Managed CRM database: audience segmentation, transactional emails, data merges/cleanup, building gated content, improving standard procedures

  • Developed & fulfilled sponsorship contracts, supporting an average $66k in annual revenue

  • Supervised interns, volunteers, and temporary staff

  • Supported board & committee meetings

  • Spearheaded adoption of remote work tools, creating simple user guides for Asana, Notion, Slack

  • Acted as industry representative & resource, fostering partnerships with universities, businesses, & community groups

June 2016– August 2017 (Harrisburg, PA)

Copywriter • Ritter Insurance Marketing

  • Scripted & helped develop storyboards for 2x award-winning animated video, "Medicare 101," recipient of a 2017 AVA Digital Award & 2018 German Design Award

  • Wrote B2B campaigns comprised of emails, landing pages, gated content, mailers, call-center scripts, & email-reply templates; Average email metrics: 35% open rate; 11% click-through rate

  • Expedited client approval processes by developing internal guides to ensure brand & legal compliance; piloted creative-brief process for major annual campaigns (e.g. Aetna, Humana, United Healthcare)

  • Enhanced thought leadership by integrating infographics into marketing strategy & collaborating cross-functionally to tailor content to business goals

  • Optimized blog for relaunch: performed content audit, determined site structure (tags, categories), implemented SEO, monitored analytics

  • Helped craft inaugural company newsletter & mission statement to boost employee engagement

September 2015 – February 2016 (Harrisburg, PA)

Page Producer • The Patriot-News / PA Media Group

  • Designed 4-10 newspaper pages/week, enhancing stories with text callouts & data visualization

  • Adapted digital stories for print: Wrote headlines & captions; copyedited & fact-checked articles and editorials; proofread for AP Style; selected photos

  • Adhered to strict deadlines for preparing & sending final proofs

  • Streamlined content creation with internal resources (instructions, style guides, passwords list)

  • Fact-checked 2016 Central PA Dining Guide, a six-page magazine spread

  • Promoted from part-time to full-time in November 2015

January 2014 – April 2015 (Pittsburgh, PA)

Communications Assistant • University of Pittsburgh

  • Developed talking points for Chancellor’s speechwriter (e.g. trustees meetings, graduation)

  • Screened press releases & compiled events column for 25 issues of Pitt Chronicle newspaper

  • Conducted social media audit/analysis & assisted with two website relaunches

  • Created 100-slide PowerPoint for Pittsburgh Black Media Federation's 2014 awards show

  • Proofread 2014 School of Nursing Annual Report & Pitt Football Media Guide

  • Provided press releases on student & alumni news to hometown newspapers

January – May 2015 (Pittsburgh, PA)

Communications & Development Intern • Strong Women, Strong Girls (SWSG)

  • Pitched & wrote story for Carlow University Magazine highlighting alumnae driving SWSG mission

  • Doubled Instagram followers in four months

  • Assisted with planning, promotion, & execution of three annual events

    • Developed press release that garnered coverage from local TV and newspapers

    • Designed flyers, program books, event signage, & handouts for parents

    • Provided support during events—managed crowds, introduced speakers

  • Produced auto-reply emails, robocall script, recruitment postcards, & print ads

  • Designed & distributed monthly newsletter to 10,000 recipients

  • Wrote blogs for SWSG website

  • Participated in regional board meetings with local business and nonprofit executives

September 2011 – May 2012 (Boston, MA)

Office Assistant, Dept. of Communication Studies • Emerson College

  • Wrote communication theory articles for department blog (crisis communications, 24-hour news)

  • Designed flyers to promote events; distributed on campus and through social media

  • Updated alumni spreadsheet (3,000+ entries) and posted job changes on website

September 2010 – May 2011 (Harrisburg, PA)

Editorial Intern • Central PA Magazine (PA Media Group)

  • Wrote restaurant blurbs, television previews, events columns, online features, & a special ad section for local golf courses

  • Fact-checked, proofread, & copy-edited monthly features

  • Managed spreadsheets for Central PA Dining Guide & Central PA Hot List (5,000+ entries each)

  • Screened press releases and messages for two company email accounts

Certifications
Software & Skills

Certifications

Software & Skills

SEO, HubSpot, 2023

Digital Advertising, HubSpot, 2023

Leveraging Stores for Brand Growth, Amazon, 2022

Google Analytics, Google, 2021, 2018

Email Marketing, HubSpot, 2017

Inbound Marketing, HubSpot, 2016

Project Management: Asana, Notion, Monday.com, Basecamp

Graphic Design: Canva, Photoshop, Illustrator, InDesign

Marketing: MailChimp, Eventbrite, NeonCRM

Web Design: Wix, WordPress, Shopify

Coding: HTML, CSS

Spanish (conversational)

Recommendations

Don't Take My Word For It!

 2020 OMPA Performance Review 

"Everything we’ve achieved over the last three years is because you're on the team. We have not only strengthened the business through improved membership numbers, advertising and sponsorship but have also improved the perception of OMPA. You provide a professional, friendly and fun face for OMPA. You are highly respected by the board and the membership. I commend your commitment to learn and grow, your work ethic, and your courage to stand up for what you believe." 

Lisa Cicala, Executive Director

"I appreciate Lilly’s enthusiasm and openness to initiate DEI efforts within the organization. I also find her to always be ready to have those conversations—she does so bravely and with a willingness to receive critical feedback."

​

"Lilly is a really good moderator or presenter on Zoom or at events."

Board of Directors (anonymously)

"Lilly is very strong in her writing and creating social posts with short and sweet text. She's also been an awesome mentor during my time, always open to answering questions and reexplaining if it's unclear. She's been a great supervisor and she's super friendly." 

Mattie Ngo, Intern,

Fall 2020–Spring 2021

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